Embrace Digital to Upscale Your Client Experience

In wealth management, the transformation from a transaction focus to a more holistic relationship with clients and their families has been underway for years. This evolution has elevated the significance of the advisor-client relationship, making it more crucial today than ever before. As a result, wealth management firms and advisors are increasingly turning to digital tools to efficiently deliver value in more meaningful ways.

Technology remains a primary driver of wealth management firm growth and success according to a recent BNY Mellon | Pershing report. This year, most firms — currently 62%¹ — intend to spend more on technology to improve the client experience and firm efficiency.

Even more, wealth management clients increasingly expect their financial advisor to quickly meet – or even anticipate – their individual needs. That’s why investor portals, like BNY Mellon | Pershing’s NetXInvestor^®, have become such important tools.

Download the full article to learn how technology can help advisors scale and add more value to the client experience.

¹ Source: BNY Mellon | Pershing & Wealth Management IQ, “Next: The Wealth Management Firm of the Future,” May 2023.